Terms of Service

DisputeStack helps you prepare structured responses to Stripe payment disputes. It organizes the information you provide and generates a draft response.

• We do not submit disputes for you. You review each packet and submit it in Stripe yourself.
• We do not guarantee any outcome.Whether a dispute is won or lost is decided by the cardholder's bank and Stripe, not by us.
• We do not provide legal advice. The content we generate is not a substitute for professional or legal counsel.

• Provide accurate information. You are responsible for what you enter and submit.
• Only enter data you are authorized to process, and comply with applicable law.
• Keep your account credentials secure.
• Do not misuse the service, attempt to breach its security, or abuse the AI features.

You must verify your email to use the product. We may suspend or terminate accounts that violate these terms or that are used unlawfully.

Paid plans are billed through Stripe on a recurring basis until cancelled. By purchasing a subscription, you authorize us and our payment processor to charge the applicable subscription fee to your selected payment method at each billing interval until cancellation.

You are responsible for cancelling your subscription before its next renewal if you do not wish to be charged again. Cancellation prevents future renewals and does not automatically refund charges already made. Plan prices, features, and usage limits are displayed on our pricing page.

See our Refund Policy and Cancellation Policy for additional information.

Before initiating a payment dispute, chargeback, or claim concerning a DisputeStack subscription or payment, you agree to first contact us at chrisxgmr.contact@gmail.com and provide us with a reasonable opportunity to investigate and resolve the issue.

You should retain documented proof of your attempt to resolve the matter, including the email sent, its timestamp, and any correspondence received from DisputeStack. If we do not respond within seven (7) business days, you may pursue other remedies available to you.

You agree not to knowingly initiate a false, misleading, fraudulent, or bad-faith payment dispute for a transaction that you authorized or for services that you purchased, accessed, or received.

Where we reasonably believe that a payment dispute is fraudulent or abusive, we reserve the right, subject to applicable law, to suspend or terminate the associated account, preserve relevant records, and contest the dispute using evidence available to us.

Nothing in this section restricts legitimate chargeback, refund, consumer, or statutory rights that cannot legally be excluded or restricted.

If you have a dispute concerning your subscription, billing, account, or use of DisputeStack, you agree to first attempt to resolve the matter by contacting us at chrisxgmr.contact@gmail.com. We will make reasonable efforts to investigate and resolve legitimate complaints.

If you initiate a chargeback or payment dispute, you acknowledge that DisputeStack may contest the claim and provide relevant evidence to Stripe, the payment processor, card network, issuing bank, or other appropriate parties involved in resolving the dispute.

Such evidence may include, where available and permitted by applicable law:

• Subscription, invoice, and transaction records.
• Account creation and authentication records.
• Login dates, timestamps, IP addresses, and relevant device information.
• Records showing access to or use of DisputeStack.
• Records of dispute packets or other services created or used.
• Acceptance of these Terms and applicable policies.
• Communications between you and DisputeStack.
• Payment, cancellation, and refund records.
• Other information reasonably necessary to establish authorization, delivery, access, or use of the service.

Nothing in these Terms prevents either party from exercising rights or remedies that cannot legally be waived or restricted under applicable law.

DisputeStack takes fraudulent payments, intentionally false chargebacks, account abuse, and other fraudulent activity seriously.

If there is reasonable evidence that you have knowingly submitted a fraudulent or materially false payment dispute, DisputeStack reserves the right, to the extent permitted by applicable law, to:

• Immediately suspend or terminate your account.
• Prevent the account from making further purchases or accessing the service.
• Investigate relevant account and transaction activity.
• Preserve records and evidence relating to the transaction and use of the service.
• Provide relevant evidence to Stripe, payment processors, financial institutions, card networks, fraud-prevention providers, or competent authorities where appropriate.
• Seek recovery of losses, chargeback costs, or other amounts recoverable under applicable law.
• Take legal action where appropriate in cases of intentional fraud or abuse.

By purchasing or using DisputeStack, you acknowledge that relevant account, transaction, and usage records may be retained and used, subject to applicable privacy and data-protection laws, for fraud prevention, security, payment-dispute handling, and enforcement of these Terms.

You retain ownership of the content you enter and the packets you create. DisputeStack retains ownership of the DisputeStack software and brand.

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, DisputeStack is not liable for indirect or consequential damages, or for the outcome of any dispute. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws of United Kingdom.

Questions about these terms: chrisxgmr.contact@gmail.com.

DisputeStack's core service is the creation of structured dispute-response packets based on information provided by the user. These packets are designed to be reviewed, copied, and manually submitted by the user through Stripe or another applicable platform.

Any direct connection, integration, synchronization, automation, import, export, or other functionality involving Stripe or any third-party service is provided as an additional convenience and is not part of the guaranteed core functionality of DisputeStack. Such features may be modified, restricted, interrupted, suspended, replaced, or discontinued at any time due to technical changes, third-party requirements, API availability, security considerations, or changes to the service.

DisputeStack is provided on an “as is” and “as available” basis. We do not guarantee the continued availability of any particular integration, feature, or third-party connection, including any direct Stripe connection.

You acknowledge that the modification or removal of a Stripe or other third-party integration does not by itself mean that DisputeStack's core service is unavailable where dispute-response packets can still be created, reviewed, copied, and manually submitted. Nothing in this section limits any rights that cannot legally be excluded or restricted.

By creating an account, using DisputeStack, or purchasing a subscription, you acknowledge and agree that:

• You have read and agree to these Terms of Service.
• You understand the nature of the service provided by DisputeStack, including what the service does and does not provide.
• You authorize the applicable subscription charges and understand that subscriptions renew automatically until cancelled.
• You agree to contact us at chrisxgmr.contact@gmail.com and make a reasonable attempt to resolve any billing issue before initiating a payment dispute or chargeback.
• Knowingly filing a false, misleading, or bad-faith chargeback for an authorized payment or service received may be treated as fraudulent or abusive activity and may result in account termination, submission of relevant evidence to the payment provider, and other remedies permitted by applicable law.